Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars (Stephanie Palazzolo/The Information)
Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars — Automating customer service has been among the most popular applications of artificial intelligence models, and investors have pumped …
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Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars (Stephanie Palazzolo/The Information)
![Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars (Stephanie Palazzolo/The Information)]()
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August 19, 2025
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