LLMs trained on voice, text, and video chats can now detect and mimic emotions like empathy, which could impact fields like customer service, HR, mental health (Lisa Bannon/Wall Street Journal)
Lisa Bannon / Wall Street Journal:
LLMs trained on voice, text, and video chats can now detect and mimic emotions like empathy, which could impact fields like customer service, HR, mental health — Artificial Intelligence is getting smart enough to express and measure human empathy. Here's how the new technology could change healthcare …
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LLMs trained on voice, text, and video chats can now detect and mimic emotions like empathy, which could impact fields like customer service, HR, mental health (Lisa Bannon/Wall Street Journal)
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October 08, 2023
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